Unable to Answer Calls on Moto G5 Plus

What phone do you have? Moto G5 Plus

What plan are you on? My Choice + 1 GB

Does your plan include data, or just talk & text? 1 GB data


Issue Description

I have a situation where the screen goes black when a call comes in. So I can’t answer it because there is no way to swipe up with a black screen. So I have to call back when the call ends. Very frustrating.

Hi @duaned.nl9hbq,

Please see if this sorts things:

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