I cannot call my husbands verizon # it goes straight to a busy signal…There a 4 other RW phones in our family and they do the same thing. However I can call any other verizon carrier # with no problem. It is just this one #, I can text him though. This happened about a month ago and after about 4 ~ 5 days it started working again and now it has started doing it again. Any thoughts or ideas ???
This is a routing problem that will take a service ticket to resolve. When you open the ticket provide your numbers and the number you cannot call. Routing errors like this can take about a week to resolve.