Unable to connect to internet besides from home

What phone do you have?
Motorola Power
What plan are you on?
The $23 a month plan
Does your plan include data, or just talk & text?
Includes data


Issue Description

I am having no luck connecting to the internet, either when using WiFi or network, other than when I am home or at work and it connects to an internet account that has been put into the phone. This problem started this last week.

Hi @ericag.43t3uu,

Welcome back to our Member Community!

If I understand correctly, you’re having trouble connecting to the internet on both Wi-Fi and cell, except on remembered networks that connect automatically.

Let’s think first about the issue on the cell network.
When you open the Republic Wireless app and make sure you’re viewing the tab that has the “cell strength bars” icon :bars:. How much data does the app say you have available?

1 Like

Ah ha!! I’m out of data. Silly me! I will add more now and see if that solves the problem.

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