What phone do you have? Moto X gen 1
What plan are you on? $25/month
Does your plan include data, or just talk & text? data, talk, text
I am banking online and need to receive short code (from a 5 digit phone number) from the bank to verify identity. I used to recieve these texts but now am unable to receive these texts. I have called the bank, attempted to send a text to their 5-digit code help line and the text did not go through. The bank said that the problem is on my carrier line that is evidently blocking texts to/from these short-code numbers.