Unable to remove New Voicemail (1) notification

#1

What phone do you have? Moto X
What plan are you on? Republic Refund 0.5GB
Does your plan include data, or just talk & text?
Data


Issue Description

On 12/4/17 I received a notification of “New Voicemail (1) Dial 214-664-9147”. When I tap on it, I get a message
Number Unreachable followed by a white pop up message: "Republic Wireless This phone isn’t configured to make calls. Do you want to change this phone’s. plan? " with options of Cancel or Change Plan.

I’ve tried both and just want to remove this notification. I have a phone icon and make calls all the time.

Please advise on how I can remove this notification.

Thank you,
Sally Weber

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#2

I think you will find the solution to this problem here:

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closed #3

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