Unable to send or receive text messages


What phone do you have? Alcatel A30

What plan are you on? My Choice

Does your plan include data, or just talk & text? Talk & Text

I started with Republic Wireless last week, and everything was going smoothly, but then out the blue I stopped being able to send or receive text messages. I did a factory reset, cleared the cache, deleted the apps I’d downloaded, etc. Nothing seems to work. Can anyone help me?


Issue Description


Wow @maryfs

Your day old post bothers me. Yes, we can get you help.

You have done well coming to the community for advice. :relaxed:/:slightly_frowning_face:

Which text messaging application are you using?. The simplest problem would be that the FDR (factory data reset)…or accidental, switched you back to a default texting app.

edited: clarity.


Hi @maryfs,

I’ve asked one of our technicians to take another look at your ticket. I believe this is something our engineers will need to fix, rather than something community can solve.

Thank you for bringing it to our attention here.


Thanks so much for your help!