We live and work half the year in the US and the other half in West Africa. Last month I purchased the Moto G4 phone with the SIM card slot specifically for the purpose of interchanging the Republic card with the local provider’s SIM card here in Senegal (where we just arrived several days ago). However when I replaced the Republic SIM card with the local SIM card I got an error message that said that the phone did not recognize the new SIM. Would you be able to help me “unlock” my Moto G4 so that it is of use to me here i.e. so that I can interchange the two SIM cards according to my need. Thank you so much for your help with this issue.
Moderator’s note: Personal information redacted.