Unwanted instruction on screen

#1

i was using Device Help to see features of my new Moto g5Plus. Now the top third of my screen is covered by a teal- colored area which says "Viewing full screen / TOEX it, swiped own from the top./ Got it. Swiping or taping Got It does not get rid of it. The bottom 2/3 of the screen is my app icons, so I can’t go back. Appreciate your help !

#2

Completely powering off and then powering on removes the message.

5 Likes
#3

The message must’ve somehow gotten stuck. Tapping “Got it” or swiping the message should get rid of it.That’s how it’s supposed to work.

3 Likes
#4

Nothing like solving your own problem! And thanks for coming back and letting us know how you fixed it!

Oh and Happy Cake Day! for your 2 yr anniversary with RW :cake: :+1:

5 Likes
closed #5

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