Update killed my sim card


Moto G5+

Big update, made the mistake of doing it Thanksgiving morning now I can’t make calls. Tells me to purchase a RW sim card to activate.
Tried restarting same thing.
Turned off again to try and remove sim card, accidentally turned it on, case never came off before and was tricky.
Turned on, says restart again to complete activation.
Silly.me just needed to restart 4 times.

What phone do you have?

What plan are you on?

Does your plan include data, or just talk & text?

Issue Description


ok, keep calm and don’t panic.

First solution: Reboot/soft reset your Moto G5 Plus.

Second solution: Remove and reinstall your SIM card.

etc just go down the list


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.