Thank you all for the wealth of information and the comradery through this odd situation. @southpaw , I’m upgrading my plan from a Republic 4.0 to 5.0. I’ve already made a new account, put my new SIM card in, gone through the whole activation process including the creation of new APNs, but when I try to assign my phone to the new account, it doesn’t work. And the Republic app won’t recognize the SIM card. So, I was wondering if I have to get myself on a list to help with the activation, or will it automatically work once the engineers do their thing? Apologies if the answer to that is hidden somewhere in this thread. And thanks for all your help.