Phone Brand : Motorola
Phone Model : Moto X Pure
Plan : Beta $19
Plan Data : Do you have data on cell Yes
My wife and I both have the Moto X Pure phone. Up until a week ago, we were able to use turbo chargers with them with no problems whatsoever. We were also able to plug the cord into our Mac USB port, select the option to transfer photos, and use Image Capture on our Macs to transfer photos off of our phone and onto an external drive.
Then, about a week ago suddenly both phones stopped responding to the turbo chargers we were using. Mine didn’t even register as being plugged in; hers registered, but did not charge quickly at all.
She also discovered that when she tried to plug in the cord to her USB port, no USB options appeared any longer. The drop down option is completely gone. She tried several different cords, thinking maybe the cord was the problem, but none of them worked.
Any ideas as to what is going on/how to fix it? We need to get our photos off of our phone asap; this is extremely frustrating.