Using Duo with Moto X 2nd gen

When I use Duo with my Moto X 2nd gen, I cannot see the person I am calling. I just get the buffering circle. I can hear, and the other person can hear AND see me. Is it just my phone?

Hi @micheles.1noftb ,

If you play a YouTube video does that play normally or is there buffering?

Is your phone connected to WiFi or cell when this occurs?


I have not had trouble playing YouTube on my phone. And I’m generally on wifi when I try Duo. I don’t know that I have ever tried it on cell.

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