Using the camera

Hi All,It seems like every time I need to take a picture, I am only able to record a video but I do not see a picture taken. I most probably need to change something but I don’t know what and how…please advise.

thanks!

fariba

which phone as different phones have different camera apps

its a moto G 3rd generation.

the Motorola camera app work differently than most to take a picture one must tap some where where there is not a white icon on the screen (tap the background of the picture you want)

Motorola Support - Find Answers | Motorola Mobility, Inc.

You might try the following:

Go to Settings | Apps | Camera.

Choose ‘Force Stop’

Then ‘Clear Data’

Then ‘Clear Cache’

This won’t delete any pictures you have stored in Gallery or in the Google clound, just the camera settings.

thank you. I think it’s working now!

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