Last night Ting cancelled the most recent port request. I called them again this morning and they submitted a third request. This time it was successful and my number has been ported to Ting.
I opened a ticket yesterday (2/16) when Ting reported that they still hadn’t heard anything from RW about the request placed 2/11 (The first request was placed 2/10 and I got a rejection email immediately). The 2/11 request wasn’t accepted or rejected from what Ting could see on their end.
RW is claiming that the port request placed 2/11 was rejected because I didn’t have my PIN set up. Ting says they had not received comms about the port request one way or the other, so as far as they knew, the request was still being processed.
Not sure why RW didn’t notify me right away like they did the first time that the second port request was rejected. I’d like to have known what was happening so I could take corrective action asap. Instead, I was in limbo for almost a week until I reached out to you guys again last night. But whatever.
It’s done, which is what really matters. Hope the rest of you don’t run into the same issues I’ve had if you ever decide to leave.