How should voicemail access work with the ATA? Should we be able to access voicemail using the analog headset? My initial voicemail test –
Called cell phone using an outside (non-RW) phone and left voicemail. Could access voice message on the cell phone using either visual voicemail (via voicemail button in phone app) or by pressing 1 and entering password. Password worked. We normally use visual voicemail so all is fine.
Called cell phone from analog handset and after about 6 rings got prompt to enter password. System would not recognize password. Said I could setup your password using RW app on the phone. (BTW – if you decline call on cell phone system goes immediately to voicemail prompt). Was hoping to access voicemail from handset through ATA. Otherwise, if cell phone is broken or lost you can’t access voicemail with handset while waiting for replacement phone.
Do I have a voicemail setup problem? Does ATA require another password setup for voicemail? Is the test approach invalid? Hopefully someone can explain voicemail access and operation with the ATA and handset. This could be a “cockpit error” due to lack of understanding system operation