Voicemail hangs up on me immediately

#1

Moto E 2nd gen

I dial voicemail.
I enter my password as requested.
I press #
The call ends and hangs up.

This happens maybe 9 out of 10 times I try to check my voicemail. What can I do to fix this so I don’t have to call 10 times every time I want to check my voicemail?

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#2
  1. Turn of wifi before calling voicemail
  2. Slow down when dialing the digits. Deliberately pause between each digit.

Better yet, stop calling voicemail and use visual voicemail by listening to the messages from the missed call log.

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closed #3

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