I have a Samsung Galaxy J7
Plan - My Choice + 1 GB
My problem is two-fold:
- Sometimes I “discover” I have voicemails by randomly dialing the voicemail number. I don’t receive the voicmail icon at the top of the screen. This just happened today, I had 6 voicemails going back 2 weeks that I didn’t know about. (Not great for business, eh?)
- Sometimes when I dial the voicemail number, it asks for my password, I enter it and then press #, And then I am immediately disconnected. This usually happens 2-4 times in a row. Sometimes I let it “rest” and dial back later and then finally get through.
Please, help. So frustrating. The only thing I can think to try is to restart the phone, which I have done but does NOT seem to help the problem.