Voicemail - not downloading

Both mine and my wife’s RW phones are not downloading voicemails. We both have the Moto E phones…

had this happen yesterday on public WiFi (Xfinity) or Cell (could not even get pass the password when calling into voicemail)

my fix happen when I got to my home WiFi and dialed in to voicemail and slowly pressed my password and everything started work again

If @drm186’s suggestion doesn’t work…please submit a help ticket


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