What phone do you have?
What plan are you on? 3.0
Does your plan include data, or just talk & text? yes data
I just switched from my Moto X to a Galaxy 9 - Everything seems to have transferred fine
On the Moto X within the phone app I could click on listen to message directly.
I the Galaxy 9 I have to dial 1 to get to the voice mail. Is there a way to listen to the message directly like I did on the MotoX (refund plan)