Voicemail settings unavailable


#1

I am now able to Configure spam call blocking. However, I noticed that Voicemail Settings are unavailable.


How to Stop Unwanted Spam Calls
#2

Hi @edwind.rbskac,

I suspect what you’re describing may have been a lingering effect of our outage today. If you reboot the phone now are the voicemail settings available?


#3

Yes,. Thank you.


#4

I have no Voicemail settings on my Moto g3. I’m powered down and restarted several times. Still, after going settings there is no Voicemail on the list. Shouldn’t something be there? I just finally cleared and “Ongoing voicemail”, but I keep getting an announcement that I need to set up my voicemail password. Catch 22. I can’t get there from here.


#5

Hi @vernr.zafwuk,

Please open the Republic Wireless app and tap the green plus sign on the initial screen. Do you see a “customize voicemail” option there?


#6

Yes. I was looking in Settings – Apps, but saw nothing there. Going directly to the app I do see a plus sign on the right side of the screen. Tapping the Plus, I do the Customize Voicemail. I unchecked and checked the box. I was able to enter a pass code. Does that take care of the situation? I’m not sure what was accomplished, but thanks.


#7

Now that you’ve set your voicemail PIN, let us know if you are able to listen to your voicemail messages the next time one comes in.


#8

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