Volume drops after 10 minutes or so

What phone do you have?
Moto G6

What plan are you on?
Choice 3.0 Cell + Data

Does your plan include data, or just talk & text?
See above - yes

Issue Description

I’ve been having this issue forever. About 10 minutes into a call, the volume suddenly drops significantly, becoming very quiet no matter how much I turn up the volume. If I end the call and call back, or have the other person call me back, the volume is restored for another 10 minutes or so.

I have not tried anything to fix it, and I only notice it sometimes since most of my calls are not long enough to trigger the effect. If I wait long enough, sometimes it will fix itself.


Are you on cell or wifi when this happens?
The other person you are calling also on Republic?
The only times I have noticed this happen is when you or the other person (or both) change over from wifi to cell or vis versa on the fly…the volume drastically changes.
This has happened to me and my mother since day 1 of using Republic service.
It seems to be worse, that is, far more noticeable on some phone models over others.
My thread of this issue is here:

@jamess.r8n2mw Are you still looking for assistance with this issue?

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