What phone do you have? Moto G upgrading to Moto E4
What plan are you on? Base Plan
Does your plan include data, or just talk & text? no data
We have a Moto G Base Plan talk and text. We just purchased a Moto E4. I have been trying all afternoon to activate the new phone, keeping our old number, I got assigned a new number. We want to keep the old number. None of the text strings came over to the new phone.