What phone do you have?
Moto G5S Plus
What plan are you on?
My Choice +1GB
Does your plan include data, or just talk & text?
I bought a Republic Wireless reconditioned Moto G5S Plus on the Republic Wireless web site. I knew all the reconditioned phones had only a mere 14-day warranty and that should have been my first red flag “buyer beware” clue.
The phone completely died 1 month after I bought it. It did not even power up. I tried different known good USB chargers and wires so that was not the issue. I also did hard resets by holding both the down volume and power button simultaneously as per the Motorola web site instructions. But the screen remained off.
Finally I brought it to uBreak-iFix, a phone repair chain in the area. The tech said that the Moto batteries are only good for about 2 years and sometimes longer, and that my reconditioned phone must have had a 2-year old used up battery. In order to replace the battery, he would have to remove the screen which may also break in the process so he advised me to just buy a new phone. I asked him what phones have batteries that are easier for technicians to replace. He said, “Not Motorolas.”