Phone Brand: Motorola
Phone Model: G4
Plan Data: N/A
I purchased a Moto G4 through Republic last year. Since then I’ve had issues with the phone that many G4 owners have had - screen burn in and overheating when using a high brightness setting, as well as loose / falling out buttons on the side of the phone. It’s been less than a year since I’ve bought my phone, and these issues should be covered under a manufacturer’s warranty - especially because they’re a widespread and chronic issue for many G4 owners.
I no longer use Republic for my phone service, but I did buy my phone through Republic. Will my warranty claim be fulfilled through Republic or through Motorola? If it’s through Republic, what process do I follow to receive a non-defective phone.