What happens if I have no cell service after I get my phone?


I live in Asheboro, NC and the coverage map shows coverage in this area. But what if I get my phone and have no cell service. Can I return the phone?



Hi @hikerguy62

If you get your phone and have no cell coverage you can return the phone within 14 days of receiving the phone. You would use the Money Back Guarantee to do that. Here is a link to the information on that:

Before you get to that, if you receive the phone and do have problems with cell service, you can come back here to the Community where there are a bunch of helpful folks who will be happy to help you get this working.


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