I understand how RW customers will occasionally receive calls intended for a different number due to the nature of the provider, and I understand the methods of avoiding those calls. However, I received a call from an ‘offender’ at a correctional facility recently; the individual calling was not somebody I knew, so I denied the call. I then preceded to receive 9 calls over the next two days from an automated system (no longer the number at the correctional facility) informing me that they could not bill my provider for a call, so to receive this call please call this (1-877) number.
My biggest concern is that somebody at this facility is desperately trying to get in contact with family or a friend, and is repeatedly using a cell number Republic uses for my service. I tried contacting the correctional facility, but they state that there is no way they would be able to tell who is calling or relay that message to them. I’m concerned the ‘offender’ is wasting their opportunity to communicate for help on my number.
Has anybody been through this or have any ideas?