Staff, Ambassadors, Experts, have only so many hours in a day, days in a month, months in a year. Sometimes, we have plenty of time, at other times, more pressing matters trump the desire to help other cell phone users experience a low cost, but effective and pleasant environment.
Luckily, we have, (in my opinion) a fantastic group of staff/member/customer/users base, which has always proven helpful at all hours and times. This is something that I am proud to be a part of as I was once a ‘lost soul’ in the myriad of options concerning low cost solutions when it comes to WiFI/Cellular communications.
(edited: spelling, punctuation).