When I restart my phone it is now asking to reactivate every time. I have to do it using WiFi. Moto G5 plus

#1

What phone do you have?

What plan are you on?

Does your plan include data, or just talk & text?


Issue Description

#2

Hi @josephk.d24e12,

Please let us know whether the instructions found at the link below clear up this issue for you.

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#3

I still have the problem even after applying the solution. Is does not happen every restart though.

#4

Thanks for following up, @josephk.d24e12,

Since the problem has continued for you, you’ll want to open a ticket with our Help team and let them know that it keeps happening. Go ahead and let them know that you’ve followed the steps in Active Moto G5 Plus Prompts to Activate After Installing Android 8.0 Oreo Update – Republic Help and any details you might have about when it happens

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