When I send a text, a different number shows up to the recipient. This does not happen when I call, only text

What phone do you have? Moto G Play

What plan are you on? My Choice Talk and Text

Does your plan include data, or just talk & text? Just Talk and Text


Issue Description

When I send a text, the recipient sees a number that isn’t mine. This does not happen when I call.
It just started today, November 13, 2021.

Do the following with the phone connected to wifi and it should resolve the issue:

  1. Open the Messages App
  2. Touch the three dots on the top right
  3. Touch Settings
  4. Touch Chat Features
  5. Turn OFF “Enable Chat Features”
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