When I send text, it registers as coming from another number

On my Moto G Stylus, when I send a text to someone, the person receiving the text sees a different number than mine. It may be happening on phone calls as well.

What phone do you have? Moto G Stylus

What plan are you on? Not sure

Does your plan include data, or just talk & text? Includes data

Issue Description

Hi @robertw.fzyccy and welcome to the Member Community. See if this Help Center article helps -

A Different Number is Showing When I Send Texts from Messages by Google

Could also be related to RCS chat. See this link.

How to Disable the RCS Chat Features in Messages by Google

Please come back if the problem continues. Hope these help!


Thanks! The fix seems to have worked.


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