Where is my phone?

I ordered a phone yesterday, but now i cannot find any record of the order. Could some one please check on my order and assure me that the phone is enroute.


Moderator’s note: Content edited to remove personal information.

If you ordered it yesterday it won’t ship until Tuesday given the weekend and the fact that Monday is a holiday. You should receive an email message with a tracking number when it ships.

Hi @cynthiap.l9tdmo,

For orders placed on any weekend the order confirmation E-mail is often sent on Monday. Please watch for it in your E-mail early tomorrow. If you don’t receive a confirmation tomorrow morning, please let me know.

I do see your order in our system. As indicated in our online store, our fulfillment center is closed for Presidents’ Day on Monday 2/20, so orders placed over the weekend will ship on Tuesday.

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