Why am I not recieving all texts and calls that are being made to my phone?

It seems that not all non republic phone calls and texts are not coming through on my phone. I know another republic phone owner with the similar issue.

The troubleshooting steps are noted in these documents

Make and Receive a Phone Call

Troubleshooting Texting Issues

If they do not help, please submit a help ticket

https://help.republicwireless.com/hc/en-us/requests/new

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