Why am I still waiting for my phone activate

activation

#1

Does it really take 2 plus hours to activate a new phone?


#2

Normally not, but yesterday there was a major outage of services (see Republic Status tracking)

  • You may want to try starting the process over again from scratch.

#3

I feel your pain. I received a phone yesterday and it will not activate. Customer Service is sending a new SIM card…let’s hope that’s the issue.


#4

The outage that was causing this is no resolved. Can you simply try completely powering off the phone, then powering it back on, and trying the activation again?