Why does my New Moto G5 plus text messaging app lag so much?

#1

I just got the new Moto G5 plus with 4GB of Ram and 64GB of storage. The phone is only a week old, yet the messaging app lags like crazy. The only fix I’ve found is to restart the phone. When I do it gets better for a while but then over time (the next day) it starts to lag again. Any suggestions for how to fix this would be appreciated!

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#2

I’ll check our new G5 plus tonight and see if it has this problem if you can do me a favor and see if your camera snaps shots as soon as you click the screen or whether there’s a significant - 3 or 4 second - delay before it actually takes a picture when you first open the app. Something’s up with this new mid-high range phone! My G3 seemed to be faster at times…

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#3

I haven’t experienced any lag with my camera as of yet. My lagging issues affect every function of the phone about once a day. If I restart, the issue goes away. I think this is unacceptable for a brand new phone. I’m going to open up a ticket. Since this has received over a hundred views and no one seems to be offering a solution.

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#4

Have you updated to the latest messaging app? Re: PSA: Google Messenger Now Android Messages

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#5

I received 3 replacement G4 phones for the same reason, and finally RW sent me a G5 Plus and after less than a week, I am experiencing the exact same thing! badly lagging during texting. Then you restart the phone and it’s better for a few hours, then back to the same. Very frustrating! Neither Motorola or Rep. Wireless have any solutions that have worked. It has to be an issue with these Moto G phones.

However, if anyone has any real solutions that have worked, please let us know.

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#6

Hey Todd–

I realize I never posted the solution to my issue. RW had me factory reset my phone and rebuild it app by app over time. By doing this adding an app, waiting a few days, adding another app, waiting a few more days. i was able to isolate my lagging issue to one particular app. Covenant Eyes. It’s an accountability/filtering software that I use on all my electronics as a safety net for my kids and I against porn etc. Unfortunately it was making my phone unusable. So, I’m looking for a different solution. Minus that app, my phone has stopped lagging. Perhaps you have a similar situation with one of your apps?

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#7

OpenDNS has a pretty decent filtering system, you might check that out, no app needed on phone but since you have to set your DNS numbers it will only work on a network you control. for me thats 90% of the time.

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