My daughter bought a Moto G4 last summer, directly from Republic. We weren’t told that the phone would have lousy cell service here, but it does. She’s on wifi a fair amount, so she’s been able to limp along, although she has to borrow friends’ phones to call me, which is obviously not ideal. I’ve recently learned about the CDMA/GSM issue (T-Mobile service is spotty here, at best.) Like I said above, we did buy it directly from Republic, and were never warned that the cell service would be so unreliable. She’s about to start driving and I don’t want her stranded without a way to call us or 911. I’d hate to leave Republic, but this is totally unworkable for us. So my question is-- is there any way to get my daughter’s phone to use CDMA service now, or should we start shopping for another carrier?
We’re obviously way outside the 14-day return, so that’s not an option.