Why don't I have 4g on my Moto G6

What phone do you have? Moto G6 Play and Moto G fast 32gb

What plan are you on? My Choice on both

Does your plan include data, or just talk & text? Data, talk and text


Issue Description

When at our campground we can make and receive calls, however, the LTE signal, (the only one showing on our phones) is very weak. Yet RW says phones have access to 4G LTE… Enabling the Hotspot feature doesn’t help improve signal…

Thanks
Jim

  • The strength/weakness of the cellular is dependant on the proximity to the carrier’s towers, the topography, etc.
  • With this information, the community may be able to help you by suggesting a change to the other carrier.

ETA: The use of the Hotspot, is to provide a signal to other devices (via WiFi), it relies on the same cellular signal that you describe as very weak, so no improvement should be expected.

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