I used to get 3.00 off my account now it is only .50 why the change? it still said i have a discount.
Beta Member Service Discount FAQ is the document that provides the most info on the Beta Discount … and guessing from the amount you previously saved with the beta program ($3) you have a 3.0 phone/plan. Perhaps you added/changed the plan mid month and the re-calculation didn’t properly apply?
I would open a Ticket with Republic Help and provide screenshots etc to show the difference you are concerned with … but please be aware that the Billing department takes the weekend off so they will not begin looking at your problem until some time the beginning of the regular work week.
The community does not have any insight into the billing nor the ability to initiate change … so hang in there, they will do the right thing