Why is there only one ring tone on my new samsung galaxy j7 2018?

My moto had a bunch on them? Why do I have to down load ring tones? Doesnt seem right for an expensive phone

Hi @pamelal.1u6ekv,

I’m sorry to see no one has yet answered your question. By design, your 2018 Samsung Galaxy J7 has more than one ringtone. If you’re looking for them via the Phone app, here’s where they supposed be located:

  1. Open the Phone app.
  2. Tap three dots upper right.
  3. Tap Settings.
  4. Tap Ringtones and keypad tones.
  5. Tap Ringtones.

I see 31 ringtones (none of which were downloaded) on my J7. Is that where you see only one?

Ringtones may also be accessed from the Settings app. For that:

  1. Open Settings.
  2. Tap Sounds and vibration.
  3. Tap Ringtone.

thank you. I am returning the phone for a motorla. Too many frustrations on j7. Thank you so much for your valuable time.

Enjoy a sunny healthy day!

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