I placed an order for a SIM card so I can start a RepublicWireless phone account. I didn’t cancel it, who did and why? Is another carrier easier than talking to the internet help??
The community is mostly other members such as myself helping members with generic questions.
For account specific questions, please submit a help ticket or use the live chat feature within the same link
The most common reason an order gets canceled is the issuer of your credit or debit card declined the purchase. What I’m about to say I say as someone who once worked in a bank’s anti-fraud department. Bank’s run software that looks at purchase patterns of how one’s credit or debit card is used. If the pattern seems unusual (to the computer) payment is declined. I appreciate that for the price of a SIM card as opposed to say a phone, this seems ridiculous and I’d certainly agree it’s overkill but I’ve personally witnessed it happen at the bank I used to work at.
You might check in with that credit or debit card issuer to verify what I described above isn’t the case. Alternatively, since Republic’s store now shows 3-5 days for order fulfillment on SIM card orders (tack shipping on to that). you may just want to order from Amazon: https://www.amazon.com/Republic-Wireless-Starter-Prepaid-Carrier/dp/B01J63NYAO/ref=sr_1_1?ie=UTF8&qid=1480958937&sr=8-1&….