Why will my old MOTO G4+ pick up towers and my newer MOTO G5+ wont show any bars?

Ok riddle me this why will my old MOTO G4+ pick up towers and my knewer MOTO G5+ wont show any bars. WOW

WHY with a knew phone will I get fewer bars

Moderator’s note: Title updated to improve searchability

The “bars” are not a set standard.
They vary from manufacture and models.
You would want to use a app that shows the raw signal in -dbm.

Also, what is the SIM type you had in your old phone and now in your new phone.
Republic offers 2 network partners. GSM and CDMA.
The BYOP SIM is GSM.

Thank you as the play hide and seek with this stuff where would it be. Also the 4+ works the 5+ will not call thanks again

Please see the following help article:

Ok the 4+ has a CDMA while the 5+ has a GSM both came that way from Republic

Please see the following help article for requesting a CDMA sim card for your Moto G5+:

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Message an
Expert customer