WI-Fi connection

Problematic phone connection - low signal strength
What phone do you have?
Moto G9 stylus 2020, android 10

What plan are you on?
Verizon

Does your plan include data, or just talk & text?
Yes


Issue Description

Hi @raymonds.q5rq1s and welcome to the Community!

This online Community is dedicated to Republic Wireless, a Verizon competitor. If your current service is with Verizon, I’m afraid we will not be able to provide meaningful assistance with what appears to be a Verizon coverage issue.

If you are a Republic Wireless member (Republic likes to call customers members), Republic does not partner with Verizon for cellular coverage, so we would need clarification on that.

We would also need clarification regarding the model of your phone. The 2020 Moto G Stylus is an 8th generation Moto G phone though in the U.S. Motorola is not explicit about that. I’m aware there is a Moto G9 series, however, to the best of my knowledge, it has not been released for the U.S. Are you certain your phone is a Moto G9? If uncertain about that, please try the following:

  1. Open Settings
  2. Tap about phone
  3. Tap Regulatory labels
  4. Please share the Model?

Lastly, in rereading your post title, you mention WiFi. Is it the WiFi connection that’s weak? Or, is it the cellular connection? Or both?

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