Wi fi fades in and out

What phone do you have? moto g 3rd gen

What plan are you on? 1 gig

Does your plan include data, or just talk & text? yes all of it.


Issue Description

When i call out or people call me at home the wifi call is good for about 5 seconds then it goes out for a minute then comes back or I cant hear and they cant hear. Or the call is dropped. Help

Assuming this is a new problem, and your Moto G 3rd Gen has worked fine before, I would guess that a nearby neighbor has changed channels and is now interfering with you.

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Thanks, I saw this post in the help area and updated my router and did the list. I am testing it and having a few friends call me back. I will follow up to see if the tweaks helped. Thanks again.

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Were you able to make any headway with the router/WiFi ?

Yes i did some updates according to the list and it is working the best it has ever worked. Thank you.

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