Wifi authentication problem say poor signal on Moto g


What phone do you have? moto g

What plan are you on? Wifi phone

Does your plan include data, or just talk & text? No data

Issue Description

My Laptop connects no problem lost all my saved networks tried setting up with pw , restarting phone
turning wifi off and on nothing seems to work

cannot connect wifi…all of a sudden lost saved networks


start with clear cache


Already clean the cache


Hi @jamesv.0vjs4u,

I’m not sure what to make of your title to this post, but if you’re seeing “authentication problem” as the response on your phone when you try to connect to a Wi-Fi network, that means you are not supplying the correct password for that network.

Could you tell us more about what you’re actually seeing when you try to connect?



@jamesv.0vjs4u Were you ever able to resolve this issue?


All of sudden it logged me into the router. Not sure what I did to make it work


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.