Wifi connection problem at home

What phone do you have? Moto G7 play

What plan are you on?

Does your plan include data, or just talk & text? yes it is a data plan

Issue Description

I am having trouble connecting to my wifi at home. We rebooted the wifi, and tuned the phone off and back on. Still no connection. Everything else in the house works.

What happens when you try to connect the phone to your Home WiFi?

Have you tried forgetting the network on the phone and then reconnecting and reentering the WiFi password?

Message an
Expert customer