WiFi hotspot and how to make/use them

What phone do you have?
moto G 5.1
What plan are you on?
base plan + 0.5GB
Does your plan include data, or just talk & text?
it includes data

Issue Description

I am trying to set up a mobile hotspot with my phone so that I can get internet for my laptop where it is otherwise not available. my phone says the hotspot is there. My laptop says its connected but no internet just the message ‘safari cannot find this address’. What am I missing?

Have you set up the hotspot on your phone. The name and password are already set up as defaults but can be easily changed. Some phones allow changing between 2.4 & 5 Ghz band. Be sure to select one your computer WiFi will receive. Below is a very basic Support Note that’s not much help.

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