Won't turn on moto x pure

phone won't turn on. I plug in the charger it says 100% then shuts off. press on button nothing!

What phone do you have? Moto x pure editin

What plan are you on? 1g

Does your plan include data, or just talk & text? data plus

Issue Description

Welcome to the community! Please try holding down the power button for a full two minutes. This is longer than it seems so you may have to use a watch to track it and see if the power comes on after two minutes.


@rickb.rzz834 Are you still needing help with this issue?

no, Thank You

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