Xfer files from Windows 10 computer to Moto G5 Plus

#1

Trying to transfer music files to new Moto G5 Plus from a WIndows 10 laptop. Once connected by USB, it seems to recognize the phone (a Moto G (5) Plus folder appears), but when I select it the right side of Windows Explorer window says the folder is empty. This used to be straightforward with my Moto G 1st gen. How to do this?

I expect I will have similar problems moving photos from the phone to the computer.

#2

Slide down the notification shade and tap on “USB for Charging”…change it to
"USB for File Transfer"…and you should be able to see the folders from the Computer.

1 Like
#3

Perfect, thanks.

1 Like
closed #5

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.

Message an
Expert customer